ONLINE RETURN & PRIVACY POLICIES
Online Return Policy Basics
For your convenience, items purchased on bridgerun.com can be returned to our retail location, at 716 S Shelmore Village, Mt. Pleasant, SC 29464 (843) 856-1949.
To return via postage, please fill in our “Souvenir Return Form” and mail with return items to PO Box 22089, Charleston, SC 29413.
Merchandise can be returned within 90 days in unused, like-new, 100% saleable condition and in the original manufacturer's packaging.
All damage/incorrect delivery claims should be made within 30 days of delivery. If damaged upon arrival, you have the right to refuse the order. Call us at (843) 856-1949 to report damaged goods.
You do not need a receipt to return items. To return items without a receipt, you must provide your full name, address and order date.
A refund will be issued to the original form of payment within 5-7 business days of receiving the returned item at our store. Items may also be exchanged for any equal value item, (shipping fees not included.)
Shipping and Handling
Arrival Date: All orders require a processing time and shipping time. The processing time is 2 days on all orders. The shipping time is based on the method of shipment you choose. To calculate the estimated arrival date, add the processing time and the shipping time, and remember to skip weekends and holidays. For example, If you place your order on Tuesday, and choose Standard Shipping (3-5 days) for an item with a 2 day processing time, your order should arrive in 5-7 business days (by the following Thursday).
BridgeRun.com offers a variety of shipping choices available from the USPS. The information below offers some details to help you better understand your shipping options:
• First Class - 3 to 5 business days for transit in addition to order processing time, which varies by product.
• Priority - 2 to 3 business days for transit in addition to order processing time, which varies by product.
• Express - 1 business day for transit in addition to order processing time, which varies by product.
Shipping Method: You may select your own shipping method for products. Free Shipping promotion uses First Class Shipping only and not all items qualify for free shipping. Business Days: Monday through Friday, excluding public holidays. Processing Time: 2 days.
We know that your privacy is very important to you. That's why protecting any personal information, such as your name, address, e-mail address or phone number that you provide to us is of the utmost importance to The Cooper River Bridge Run. As a result, we have prepared this Privacy and Security Statement to let you know about the manner in which we collect, use, disclose and otherwise manage the personal information you entrust to us .
When you provide personal information at our Store or our Site, you are consenting to the manner in which The Bridge Run will collect, use, disclose and otherwise manage your personal information, as set out below.
Collection and Use of Personal Information
We may collect personal information that you provide us when you:
• Purchase, order, return, exchange or request certain information about our products and services;
• Sign up for and/or register for a clinic;
• Provide us with comments or suggestions.
We do NOT sell your email, or personal information to any 3rd party companies.